Instillr values your privacy. This Privacy Policy outlines how we handle your information when you use our mobile application.
1. Storage
All photos and related data captured in Instillr are stored exclusively on your device. We do not upload or transfer your albums or photos to external servers without your knowledge, except when you explicitly choose to export them through the backup process. You remain in full control of your media.
2. Accounts
Instillr does not currently require or support user accounts. We do not collect personal identifiers such as your name, email address, or phone number.
Subscriptions and Purchases
Premium features and services are available through in-app subscriptions, which are managed by Apple App Store, Google Play, and RevenueCat.
RevenueCat processes purchase information and provides us with anonymized identifiers so we can determine your subscription status.
RevenueCat may process anonymous identifiers (such as app-specific user IDs, purchase receipts, or device information) to validate subscriptions.
RevenueCat does not share personally identifiable information with us.
We do not create or manage user accounts ourselves.
Payment information is handled entirely by the app store you use and is never stored by Instillr.
For more details, please refer to:
RevenueCat Privacy Policy
3. Permissions Used
To deliver its core features, Instillr requests the following device permissions:
- Camera – To take photos
- Storage – To save and import photos to your device’s gallery (includes reading and writing media images, and legacy storage access for older Android versions)
- Internet – Used for telemetry, session replay, error reporting (PostHog), and feedback submission
- Network State – To check if your device is connected to the internet
- Vibration – To provide haptic feedback for certain actions
- Receive Boot Completed – To enable scheduled notifications or reminders after your device restarts
- Foreground Service & Wake Lock – To ensure reminders and notifications are delivered reliably, even when the app is running in the background
- Post Notifications – To send you reminders and notifications
- Exact Alarm – To schedule daily photo reminders and auto deletion of binned photos
Additionally, the app can process text and open web links via system features, but does not request access to your personal data for these actions. These permissions are used strictly for functionality within the app.
4. User Feedback and Support
When you submit feedback through our app:
Data We Collect
- Device manufacturer and model
- Operating system version
- App version and build information
- Screen dimensions
- License level
- Optional screenshots you choose to include
- Any text feedback you provide
How We Use This Data
- To diagnose and fix technical issues
- To improve app functionality and user experience
- To respond to support requests
- To understand device compatibility issues
Data Storage
We use Wiredash to process feedback data.
For more details, please refer to:
Wiredash Privacy Policy
We do NOT collect:
- Personal identifiers
- Location data
- Photos or media content
- Contact information (unless voluntarily provided)
5. Analytics and Error Reporting
Instillr uses PostHog to monitor app stability, diagnose issues, understand feature usage, and improve the overall user experience through telemetry and session replay.
We do not use these tools to track personal identity, and we do not associate analytics data with identifiable users. You can opt out of analytics, telemetry, and session replay collection at any time through the app’s settings.
These tools operate using anonymized or pseudonymous data and do not collect personally identifiable information or user-generated content such as photos or albums.
Session replay functionality is configured to block or mask all user-generated and personally-identifiable content and is used solely to help diagnose usability issues, bugs, and app performance problems.
Telemetry and Error Reporting
We use PostHog for telemetry, session replay, error monitoring, and diagnostics.
PostHog may collect:
- Device model and operating system version
- App version and build number
- Stack traces and error logs at the time of a crash
- General diagnostic and performance data
- App usage events and screen interactions
This information is used solely to identify bugs, improve app stability, enhance functionality, and better understand how features are used.
We do not track or collect user-generated content such as photos, albums, or unrestricted text input.
For more details, please refer to:
PostHog Privacy Policy
Remote Configuration
We use Firebase Remote Config to manage app features and settings without requiring updates. This service does not collect personal data.
For more details, please refer to: Firebase Privacy Policy.
6. Third-Party Libraries
Instillr uses third-party and open-source libraries for app functionality. While we do not intentionally include libraries that collect personal data, we recommend reviewing permissions during installation.
7. Your Choices
You can manage or revoke app permissions through your device settings. Deleting the app will remove all locally stored data unless you have manually backed it up.
8. Children’s Privacy
Instillr is not intended for children under the age of 13. We do not knowingly collect personal information from children. If we learn that a child under 13 has provided personal information without parental consent, we will delete it. Please contact us if you believe this has occurred.
9. Changes to this Privacy Policy
We may update this Privacy Policy from time to time. Changes will be posted in the app and the “Last updated” date will be revised. We encourage you to review this policy periodically.
10. Contact Us
If you have any questions about this Privacy Policy, please contact us at:
hello@instillr.app
