Privacy Policy

Instillr values your privacy. This Privacy Policy outlines how we handle your information when you use our mobile application.

1. Storage

All photos and related data captured in Instillr are stored exclusively on your device. We do not upload or transfer your albums or photos to external servers without your knowledge, except when you explicitly choose to export them through the backup process. You remain in full control of your media.

2. Accounts

Instillr does not currently require or support user accounts. We do not collect personal identifiers such as your name, email address, or phone number.

Subscriptions and Purchases

Premium features and services are available through in-app subscriptions, which are managed by Apple App Store, Google Play, and RevenueCat.

• RevenueCat processes purchase information and provides us with anonymized identifiers so we can determine your subscription status.
• RevenueCat may process anonymous identifiers (such as app-specific user IDs, purchase receipts, or device information) to validate subscriptions.
• RevenueCat does not share personally identifiable information with us.
• We do not create or manage user accounts ourselves.
• Payment information is handled entirely by the app store you use and is never stored by Instillr.
• For more details, see RevenueCat’s Privacy Policy.

3. Permissions Used

To deliver its core features, Instillr requests the following device permissions:

• Camera – To take photos.
• Storage – To save and import photos to your device’s gallery (includes reading and writing media images, and legacy storage access for older Android versions).
• Internet – Used for crash reporting, feedback submission, and usage analytics.
• Network State – To check if your device is connected to the internet.
• Vibration – To provide haptic feedback for certain actions.
• Receive Boot Completed – To enable scheduled notifications or reminders after your device restarts.
• Foreground Service & Wake Lock – To ensure reminders and notifications are delivered reliably, even when the app is running in the background.
• Post Notifications – To send you reminders and notifications.
• Exact Alarm – To schedule daily photo reminders and auto deletion of binned photos.

Additionally, the app can process text and open web links via system features, but does not request access to your personal data for these actions. These permissions are used strictly for functionality within the app.

4. User Feedback and Support

When you submit feedback through our app:

Data We Collect

• Device manufacturer and model
• Operating system version
• App version and build information
• Screen dimensions
• License level
• Optional screenshots you choose to include
• Any text feedback you provide
  

How We Use This Data

• To diagnose and fix technical issues
• To improve app functionality and user experience
• To respond to support requests
• To understand device compatibility issues

Data Storage

We use wiredash.com to process feedback data.

We do NOT collect:

• Personal identifiers
• Location data
• Photos or media content
• Contact information (unless voluntarily provided)
  

5. Analytics and Crash Reporting

Instillr uses Firebase services provided by Google to improve app stability and understand user behavior.

Firebase Crashlytics

To improve app stability and troubleshoot issues, we use Firebase Crashlytics, a crash reporting tool provided by Google. It collects:

• Device model and OS version
• App version
• Stack traces at the time of a crash

This data is anonymized and does not include personal information or photo content.

Crashlytics is governed by Google’s Privacy Policy.

Firebase Analytics

We use Firebase Analytics to understand how users interact with the app. It collects:

• Basic device information (model, OS version)
• App events (feature usage, screen views)
• App version
• Country of usage (from IP address)
• First launch date
• App open count and session duration

All data is anonymized and aggregated. No personally identifiable information is collected.

Analytics is governed by Google’s Privacy Policy.

Firebase Remote Config

We use Firebase Remote Config to manage app features and settings remotely. It:

• Downloads configuration parameters
• Collects basic device and app info
• Does not collect personal data

This service is governed by Google’s Privacy Policy.

6. Third-Party Libraries

Instillr uses third-party and open-source libraries for app functionality. While we do not intentionally include libraries that collect personal data, we recommend reviewing permissions during installation.

7. Your Choices

You can manage or revoke app permissions through your device settings. Deleting the app will remove all locally stored data unless you have manually backed it up.

8. Children’s Privacy

Instillr is not intended for children under the age of 13. We do not knowingly collect personal information from children. If we learn that a child under 13 has provided personal information without parental consent, we will delete it. Please contact us if you believe this has occurred.

9. Changes to this Privacy Policy

We may update this Privacy Policy from time to time. Changes will be posted in the app and the “Last updated” date will be revised. We encourage you to review this policy periodically.

10. Contact Us

If you have any questions about this Privacy Policy, please contact us at hello@instillr.app.